Privacy Policy

NorthPeak Travel Consultancy Services ('NorthPeak', 'we', 'us', or 'our') is a luxury travel consultancy registered in the Philippines. Our registered address is One Vertis Plaza, 26th Floor, Vertis North, Brgy. Pag-asa, 1105 Quezon City, Philippines.

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

We collect information you provide directly to us when you submit a consultation request, contact us by phone or email, or interact with our website. This may include your full name, email address, phone number, travel preferences, destination interests, approximate budget, and departure dates.

We also collect certain technical information automatically when you visit our website, including your IP address, browser type, pages visited, and the date and time of your visit. This information is used solely to improve the performance and usability of our website.

We use the information you provide to respond to your enquiries, prepare and present travel proposals, manage your booking and travel arrangements, and communicate with you throughout the planning process.

We may also use your contact details to send you relevant travel inspiration, destination guides, and updates about our services — but only where you have given us permission to do so. You may opt out of marketing communications at any time.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

To arrange your travel, we may share relevant details with trusted third-party suppliers including hotels, airlines, ground transport operators, and tour guides. We share only the information necessary to fulfil your booking and require all partners to handle your data with appropriate care.

We may also disclose your information where required by law, regulation, or legal process, or to protect the rights, property, or safety of NorthPeak Travel, our clients, or others.

We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. If you have not engaged with us for a period of three years, we will securely delete or anonymise your personal data unless we are required by law to retain it.

You have the right to access the personal data we hold about you, request corrections to inaccurate information, ask us to delete your data, and object to or restrict certain types of processing. To exercise any of these rights, please contact us at [email protected].

We will respond to all legitimate requests within 30 days. In some cases, we may need to verify your identity before processing your request.

Our website uses cookies to improve your browsing experience and understand how visitors use our site. Essential cookies are required for the website to function correctly. Analytics cookies, where used, are only activated with your consent.

You can control cookie settings through your browser at any time. Disabling certain cookies may affect the functionality of the website.

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the 'Last Updated' date at the top of this page. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

NorthPeak Travel Consultancy Services, One Vertis Plaza, 26th Floor, Vertis North, Brgy. Pag-asa, 1105 Quezon City, Philippines. Email: [email protected]. Phone: +63 9959460617.